Professional Development

A well-trained, confident and motivated workforce will produce better performance outcomes. We can help your staff learn the skills and knowledge required to deliver a public service fit for the twenty-first century.

Professional/personal skills:
Adult Protection Mental Capacity Act 2005
Aggression Awareness Mental Health Care
Assertiveness / Self-Confidence Mentoring
Building Productive Working Relationships Mind Mapping
Bullying and Harassment Motivation
Business Writing Negotiation Skills
Career Development Neuro Linguistic Programming
Change Management Note and Minute Taking
Coaching Person Centred Thinking
Communication (oral/written) Personal Effectiveness/Impact
Complaint Handling Persuasion & Influence
Conflict Management Phobias
Control & Restraint Positive Responses to Challenging Behaviour
Counselling Skills POVA
Counselling Skills Presentation Skills
Creative Thinking Problem Solving
Culture Change Programmes Professional Networking
Customer Service Proof Reading
Data Protection Psychosis
Disability Equality Public Speaking
Effective Reading Racist Incident Investigations
Effective Writing Recruitment and Selection
Emotional Intelligence Report Writing
Equality and Diversity Reviewing Care Plans
Evaluation Risk Assessment in Health & Social Care
Facilitation Safeguarding Adult Protection Investigation
Feedback Skills Social Inclusion
Freedom of Information Staff Retention
Health and Wellbeing Stress Management
Induction Programmes Team Development
Influencing Skills Telephone Skills
Interpersonal Effectiveness Time Management
Interviewing Techniques Trainer Training
Listening Skills Training Facilitators
Lone Working Value for Money
Lone Working Voice Coaching
Managing Difficult Situations Work/Life Balance
Marketing Working with Advocates
Mediation Working with Carers
Medication Usage in Challenging Behaviour

We'd be happy to come and discuss how we could train your people in skills essential for a modern public sector. Please contact us to arrange a no-obligation appointment at your convenience.

Case Studies...

Managing Change

Managing Change